..............

..............Frequently asked questions / Important information...

..............

..............What is the charge for the venue?
..............Please see 'tariff' >>

..............What does the venue hire fee include?
..............Your fee provides use of the wedding facility and garden overlooking the beach all day and evening of your wedding. Food,
............. drink, disco/band, wedding insurance and registrar fees are extra. Bar and catering staff are provided by us.

                 Please note: Payment can be in the form of BACS transfer, cash or debit/credit card inc. Amex.

..............What is your wedding availability?
..............To check our availability, please email us >> Let us know what you're ideally looking for - month(s)/weekend or midweek dates?

..............What dates are still available for 2024?
..............We still have some availability for Weddings & Elopements in 2024 plus availability (inc. prime dates) for 2025 & 2026. If you
..............have a preferred Wedding day/date in mind we recommend booking as early as possible to avoid disappointment! We usually
..............accept wedding bookings up to 3yrs in advance and Elopement bookings up to 18 months in advance.

..............How much does a typical wedding & reception cost at Tunnels Beaches?
..............As a guide price our weddings tend to range anywhere from £8,000 to £35,000 (Depending on food/drink choices and guest numbers!)

..............A typical wedding based on 80 guests attending would cost a total of approx. £17,250 based on including the following items...
..............Venue hire £9750 (Mid season Saturday is the example price but obviously depends on day of the week & month of the year)
..............Canapés after ceremony (80 @ £9pp) £720
..............Gourmet BBQ (80 @ £40pp) £3200
..............Desserts (80 @ £8.75pp) £700
..............Garden Party Drinks package (80 @ £27.50) £2200
..............Evening snacks (80 @ £5.75pp) £460
..............Teas & coffees (80 @ £2.75pp) £220
..............
..............Damage deposit (pre-authorisation of a credit card) £500
..............Wedding insurance approx. £100 (this is arranged by yourselves, but is compulsory)
..............Seal playing in sea directly below £FREE (subject to availability!)
..............Clearly the total cost will depend on the number of guests you choose to invite, the date of the wedding and food/drink choices.
..............Registrar fees are extra and payable direct.

                 Please note: Payment can be in the form of BACS transfer, cash or debit/credit card inc. Amex.

..............Can we arrange to visit the venue before we confirm our wedding booking?
..............Although several of our couples have booked completely blind, we recommend you arrange a full tour of the venue ahead of 
..............booking your wedding with us. Please email us >> to arrange a venue show around (available all year)...

..............Will prices such as venue hire, food & drinks rise after I confirm our booking?
..............We fix your venue hire fee to those current to the date of your booking. However food & drink prices may rise due to the
..............increase in stock costs. Your prices will not fall in the event that the VAT rate is lowered as the majority of our costs and
..............overheads (such as food stocks/staff/insurance/rates etc) are not VAT reclaimable.

..............Do you require a damage deposit for the venue & accommodation?
..............Yes, a credit card pre-authorisation of £500 damage deposit is required for the venue prior to your wedding. Funds will only be taken
..............if damage is caused or if items are missing. A pre-authorisation of £500 damage/cleaning deposit (per property) is also required
..............prior to check-in. Properties must be left clean and tidy, inc. all outdoor areas. Any charges due will be deducted from deposits.

..............Is there a best time of year for weather?
..............Every month of each year is different, so it is impossible to predict/answer this! It can be lovely weather any day of any month.
..............We have had lots of wedding days when it was awful in the morning but lovely by the afternoon. You have your fall-back plan
..............sorted, (i.e. a gorgeous indoor facility with the same breathtaking views) so just relax and go with the flow. We will always
..............endeavour to have your wedding outside whenever possible.

..............Do you have heating/air conditioning depending on weather conditions on the day?
..............Yes, we have underfloor heating and our venue is also fully air conditioned (handy once the party gets going on the dancefloor!).

.... .........Can we insist on an outdoor ceremony, whatever the weather?
..............We will always endeavour to have your wedding outside whenever possible if that is your preference. However, we do have the
..............perfect fall-back plan in place - our gorgeous indoor facility with the same breathtaking views. We always need to consider the
..............comfort of all involved - not just yourselves but also the comfort of your wedding guests and of the Registrars. We can leave any
..............decision until the last possible moment but if the weather is awful, we may have to make the decision to hold your ceremony
..............inside. Please be aware that the Registrars may also insist we hold the ceremony inside - as it is a legal ceremony, we can't
..............overrule them! Please trust our experienced Wedding Managers - rest assured, they will make any decision in the best interests
..............of everyone and will obviously take your personal choice into full consideration.

............. Does the bar stay open all day?
..............Yes for the duration of the event. The closing time will be agreed prior to the event. Please note: Our wedding venue bars
..............are ‘cashless’. Please inform your guests that we only accept card payments (inc. Amex) or Apple pay. (Perhaps include this
..............on your wedding invitations...)

..............What is the charge for a ceremony?
..............Please see 'tariff' info.

..............Can we just have the ceremony with you but move on to somewhere else for the evening reception?
..............No, due to the limited availability of dates we only accept ceremonies if accompanied by an evening reception/party.

..............Can we just have a wedding reception?
..............Yes, we are happy to take on receptions/parties after your Church ceremony, the venue hire charge is the same as the main tariff.

..............What time can we hold our wedding/civil ceremony?
..............We can hold the ceremony from 12pm onwards. (2pm - 3pm recommended as this works the best for a full sized wedding).

..............Will the venue be exclusive to us?
..............Your booking hire fee provides private use of the Gentlemen's beach, terrace/garden, beachside function building & bar from
..............the morning of your wedding.

..............What time can we access the venue on our wedding day?
..............You have access to the venue from 10am on the morning of your wedding. Access will not be granted before this time as our
..............cleaners will still be working up until this time.

..............Can we access the venue the day before our wedding day if there is not a wedding booked the previous day?
..............Unfortunately not, access is strictly only allowed the day of your wedding booking. On days without bookings our wedding team
..............will be having a well deserved and necessary rest and we don't allow unaccompanied access to the venue. We also often organise
..............essential maintenance to be carried out between bookings in order to ensure our high standards are met.

..............We do not live locally - will this be an issue?
..............The majority of our couples do not live locally. Don't worry: organisation of your day will be a breeze - see testimonials for proof!

..............Can we arrange a wedding rehearsal?
..............We do not offer rehearsals and find that it just isn't necessary due to the relaxed nature of our venue.

..............Can we get married on the beach?
..............No, but as near as possible! Legally all ceremonies must be held within an approved structure. Your options include a thatched
..............gazebo overlooking the sea or within our gorgeous bespoke Wedding venue overlooking the garden, gazebo & sea - both
..............provide a stunning backdrop for your Wedding ceremony!

..............Do you allow dogs to attend the ceremony?
..............Yes we allow up to two well behaved dogs at the venue for the ceremony & photos in the afternoon. However, they need
..............to be taken away later in the afternoon before the food & evening celebrations.

..............What are the maximum numbers for guests?
..............We encourage relaxed, informal weddings and parties. The venue capacity is for a maximum of 120 guests (inc. wedding couple)
..............for the ceremony & barbecue & up to 160 day & evening guests combined.

..............What are the minimum numbers for guests?
..............Our minimum numbers are set at 40 adult guests (inc. wedding couple). Our policy is to charge an additional £100 venue hire
..............fee surcharge per person under the minimum guest numbers. So for example, 30 guests would attract an additional venue hire
..............charge of £1000.

..............Do you have built-in sound systems?
..............Yes you can simply bring along an iPod or laptop to plug directly into our top quality professional indoor and outdoor PA systems.

..............Do we need to supply the music for the Wedding Ceremony itself?
..............Yes, you just need to provide an iPhone, iPod or iPad to plug directly into our sound system. We recommend three songs...
..............One song for the arrival, a song for the signing of the register & one for post ceremony. Our staff will be happy to control the
..............music for you during the ceremony, but you may like to assign someone from the Wedding party to liase with them on the day.

..............Do you have Superfast WIFI?
..............Yes! You can therefore connect to Spotify or iTunes on the day. You can also set up your iPhone to control the music! We always
..............recommend you don't rely solely on Spotify or iTunes - back up your playlists onto either an iPhone, iPod or iPad. Although unlikely,
..............it's always best to have a contingency plan in the event of our WIFI misbehaving.

..............Do we need PA equipment?
..............The outdoor, seaside location can often make it difficult for some guests to hear what's going on. Many couples choose to use
..............our integrated PA system that works throughout the facility inside and out. PA/Sound System Info. Sheet >>

..............Can we have a band or DJ?
..............Yes - up to 4 piece bands are ideal - also bring iPods for flexibility during the day. Daytime acoustic acts work well for before/after ..............
..............ceremony as does a saxophonist/DJ combo. Evening bands/DJs must set up inside the venue (not outdoors), & should start at 9pm
                 (set up just before), this allows plenty of time for tables from food service to be cleared etc and prevents disruption to your guests.
............................
..............We can recommend the following, please check before booking others as some bands are black listed!!...
............. Brass Monkeys (Sax, DJ, Bongos, Trumpet) – www.the-brass-monkeys.co.uk
............. The Harbour Band – www.theharbourband.co.uk
............. The London Street Band – www.thelondonstreetband.com
............. Groove Revolution (Band) – www.grooverevolutionband.co.uk
............. Yazzy Music (Singer/Songwriter) – www.yazzymusicofficial.com
............. The Wedding Spinner (DJ) – www.theweddingspinner.co.uk
............. Daniel Costin (Sax) – www.danielcostin.live
............. Lucy Harvey (Sax) – www.lucyharvey.co.uk
............. Roger Styles (Acoustic guitarist & vocalist) – www.rogerstylesevents.com
............. Pat McIntyre (Acoustic guitarist & vocalist) – www.guitaristforweddings.co.uk
............. Wayne Green (Acoustic guitarist & vocalist) – www.facebook.com/waynegreenmusic
............. String Infusion (Vibrant all girl electric & acoustic string group) – www.stringinfusion.com
............. Sorelli Ensemble (Violin & Cello duo) – www.sorelliensemble.com
............. Gigz Management (Music providers - great bands/DJs) – www.gigzmanagement.com
............. JP Leisure (Wedding DJ & DJ/PA equipment hire) - www.jpleisure.co.uk/JPL-Entertainment

..............Can we have Karaoke?
..............Unfortunately not.

..............What decorations will we need?
..............Due to the dramatic coastal location extensive decoration is not normally necessary. Many couples arrange for the gazebo to
..............be dressed with flowers or other decorations. Table decorations are also worth considering. You have access from 10am for
..............decorating purposes. We have pre-installed decorative lighting for the gazebo, bar, function room, garden and dramatic cliff
..............flood lighting. We highly recommend a simple approach, the less time spent decorating the venue on your wedding morning,
..............the more ralaxed it will be for everyone involved!

..............Do you have any suggestions or ideas that have worked well before?
..............Afternoon marriage ceremonies are very popular and our 2pm ceremony time works best...
..............Sun on the terraces & beaches for photos and great continuity for the event going into the evening reception/party.

..............Choose an accompanying drinks package and our canapé menu to keep your guests happy straight after the ceremony.

..............Paella or our informal food platters are popular with guests as a late evening snack to accompany the flowing drinks and as a break
..............in the band’s sets. Alternatively we can provide a Cake of Cheese, served with biscuits & homemade chutneys.

..............A typical wedding at Tunnels Beaches might follow these (flexible) timings...

..............Morning of wedding - Wedding cake and decorations delivered and venue decorated by friends/relatives
..............1.45pm - Guests arrive & welcome drinks served
..............2.00pm - Ceremony begins
..............2.30pm - Photos in garden & on beach whilst guests enjoy canapés & drinks
..............5.00pm - BBQ & desserts & wine served with meal
..............6.30pm - Speeches & toasts - we strongly recommend speeches are done AFTER your meal!!
..............7.00pm - Cheese & biscuits served in ground floor bar
..............7.15pm - Teas & coffee served in ground floor bar
..............7.30pm - Evening guests (if any) arrive
..............8.30pm - Disco/Band starts (or use an iPod connected to our sound system with a good play list)
..............9.30pm - Evening food served
..............11pm - Outdoor music turned off & roof terrace closes
..............12.30am - Last orders & music ends
..............1am - Finish

..............Can we supply our own drink and food?
..............We strictly do not allow customers to bring any food or drink onto the premises. (Other than wedding cake). We cater for
..............all food in-house.

..............Why is a drinks package compulsory?
..............From a service point of view, a pre-paid drinks package is vital. It is far better to provide drinks for your guests at the key points
..............of the day (welcome drink, during meal service and for the toasts during speeches) rather than your guests all having to queue
..............at the bars at the same time, waiting to be served.

..............Can we have our wedding cake as our dessert?
..............We do not allow you to serve your cake for dessert, however, it works well to display on our ground floor bar sideboard alongside
..............napkins for your guests to enjoy as an evening snack.

............. Can you store our wedding cake for us ahead of our wedding day?
..............Unfortunately not, we simply don't have the appropriate storage space to be able to offer this. You will need to arrange for your
..............cake supplier to deliver and set up your cake on your wedding day.

..............Do you offer food tastings?
..............No, sorry. We are a relaxed informal venue. Our barbecues are hugely popular and use only the best local produce. Due to
..............the nature of cooking on barbecues, the fact that all meat & fish are delivered fresh every wedding day, and the wide menu
..............choices, it is simply not feasible to provide food tastings. Please see our 'testimonials' >> for proof that our food is top notch.

..............We have several guests with specific food preferences and/or allergies and intolerances, do you cater for them?
..............If you are aware of several guests having specific food requirements then please consider this when making your food choices.
..............We offer a range of Vegetarian, Vegan, Gluten Free & Dairy Free menu options and all our menu's have food symbols alongside
..............to help you order accordingly. If yourself or one of your guests has a severe allergy (eg. nut allergy) then our Chef is happy to
..............discuss this directly, ahead of the wedding if you prefer. Please just let us know, we are always happy to advise.

..............Is corkage charged?
..............We do not allow you to supply any drinks, even if you're willing to pay corkage - please see our wine lists and bar tariff for prices.

..............Alcoholic favours?
..............We do not allow parties to supply alcoholic favours. Alcoholic gifts must be locked away and taken at the end of the night.

..............Do you allow bar tabs?
..............We only allow bar tabs to be set up by the wedding couple themselves, not wedding guests. Drinks must be paid for at
..............the time of ordering, at the bar - either by debit/credit card payment or Apple/Samsung pay. We do accept contactless card
..............payments. We do not accept cash at our venue bars - please let your wedding guests know in advance...

..............Do we pay full food prices for children?
..............Depends on their age... 0-3yrs eat free of charge, 4-12yrs are half adult prices and over 12yrs are full adult prices.
..............Note: Desserts are always charged at full adult prices as the portions are unchanged.

..............Do we have to cater for our suppliers on the day (photographer/band/DJ etc)?
..............Please check with your supplier what they expect/insist on but it is very common practice that you provide food and drink
..............for your suppliers. Photographers are usually always to be included in your BBQ numbers. Photographers normally sit in the
..............downstairs bar to eat their food while yourself and your guests are seated on the first floor. For any suppliers present in the
..............evening, we would expect you to include these in your evening food/snacks numbers, again with a provison of drinks. It works
..............well to set up a small soft drinks tab for suppliers.

..............Who arranges the 'master of ceremonies'?
..............Yourselves. We provide an informal and relaxed wedding venue so this could maybe be the job of your best man/maid of honour.
..............Our staff will let your guests know where they need to go though...

..............When is the best time for speeches?
..............We strongly recommend speeches commence after all food and desserts, this allows timings to run smoothly on the day and is
..............the least disruptive to food service (due to the unpredictable length of speeches!!) Guests are much more relaxed once they have
..............some food in their bellies! We understand some people like to get speeches out the way at an earlier time due to nerves, but in
..............our experience this never works well in practice. Due to the nature of all our food being freshly prepared, timings are crucial,
..............please trust us on this!! If this is simply not agreeable with you on the day, then we will prepare the BBQ buffet, ready to eat,
..............30 minutes after the start of the final speech.

..............Do you allow confetti?
..............Yes (within a designated area) as long as it is biodegradable, and strictly none indoors or on the beaches. Silk and fresh petals
..............are allowed. However, foil in any form is not allowed & confetti canons are also not allowed. Bubbles as an alternative to confetti
..............are fine. We now offer our own branded confetti available to buy (£1.75 each)... www.tunnelsbeaches.co.uk/weddingextras

..............Can we bring our own props?
..............This needs to be agreed on an individual basis, please contact us before booking any external suppliers. Check out our own
..............Wedding Extras >>

............. Can you recommend a good wedding cake maker based in the South West?
..............We are happy to recommend...
..............Claire Arscott Cake Design – www.clairearscottcakedesign.co.uk
..............Nibble & Scoff – www.nibbleandscoff.co.uk
..............Kate Alexandra – www.katealexandra.co.uk
..............Claire Makes Cakes – www.clairemakescakes.co.uk
..............Queen Bee Cakes – www.queenbeecakes.org.uk

..............Can you recommend a good local florist?
..............Yes, we would happily recommend the following...
..............Pumpkin & Pye – www.weddingflowersdevon.co.uk
..............Sweet Williams Flowers – www.sweetwilliamsflowers.com
..............From The Wild Florist – email: [email protected]
..............Brompton Buds Floral Designer – email: [email protected]
..............Simon Nickell Design – www.simonnickelldesign.com
..............Darling Buds – www.darlingbudsofel.com
..............The Good Florist – www.thegoodflorist.co.uk

..............Can you recommend a photographer?
..............We can recommend the following talented photographers, check Instagram for your preferred style!
..............Robin Goodlad – www.robingoodlad.com
..............Laura Dean Photography– www.lauradeanphotography.com
..............Alexa Poppe Photography – www.alexapoppeweddingphotography.com
..............Aga Tomaszek – www.agatomaszek.com
..............Jenny Rutterford – www.jennyrutterford.com..............
..............Voytek Photography – www.london-weddingphotographer.com
..............Alex Miller Photography – www.alexmillerweddings.co.uk
..............Tom Halliday Photography - www.tomhalliday.com
..............Inbetween Days Photography – www.inbetweendaysphotography.com
..............Yeti Photography – www.yetiphotography.co.uk
..............Becky Tranter – www.beckytranter.com
..............Amy Sampson Photography – www.amysampsonphotography.com
..............Rich Howman – www.richhowman.com
..............Anna Pumer Photography – www.annapumerphotography.com
............. Dan Ward Photography – www.danward.co.uk
............. D & A Photography – www.da-photo.co.uk
............. Bridle Photography – www.bridlephotography.co.uk
............. Katie Ingram – www.katieingram.co.uk
............. Ash Powell – www.ashpowell.com
..............Evolve Photography – www.evolvephoto.co.uk
..............Luna Weddings – www.lunaweddings.co.uk
..............Leonie May Wedding Photography - www.leoniemayphotography.com
..............Samuel Docker – www.samueldocker.co.uk
..............Nova Wedding Photography – www.novaweddingphotography.co.uk
..............Maxi Photography – www.maxiphotography.com
..............Andy Gaines – www.andygaines.com
..............The Crawleys – www.the-crawleys.com
..............Andy Wardle Photography – www.andywardle.com
..............Thomas Frost Photography – www.thomasfrostphotography.com
..............Lee Maxwell Photography – www.lee-maxwell.com
..............Joan Jellett Photography – www.joanjellett.com
..............Pixie Jayne Photography – www.pixiejaynephotography.com

..............Can you recommend a good videographer?
..............We are happy to recommend...
..............Yeti Film – www.yetiphotography.co.uk
..............Babalu Films – www.babalufilmscornwall.co.uk
..............Sean White Wedding Films – www.seanwhiteweddingfilms.co.uk
..............RJ Films – www.rj-films.co.uk
............. The Wandering Film Company – www.wanderingfilmco.com
..............Thomas Frost Photography – www.thomasfrostphotography.com
..............Wedding Memories Videography (Alex) – www.weddingmemories.org.uk
..............Clark & Palmer Wedding Films – www.clarkandpalmerfilms.com

..............Can you recommend a good Magician?
..............We can recommend...
..............Tom Rose Magic – www.tomrosemagic.co.uk

..............Can you recommend a good local make up artist/beautician?
..............Yes, we would happily recommend the following make up artists...
..............Rachel Earner, Isabelle Grace Makeup Artistry - facebook: Isabellegracemakeup
..............Nicola Redman – www.nicolaredmanmakeup.com
..............Changing Faces (hair & makeup) – www.changingfaces.net
..............Amy Elizabeth – www.amy-elizabeth.com
..............Eve Ashby, Professional Make-up Artist - www.eveashby.co.uk
..............Brighteye Beauty (bridal hair, makeup & beauty) - www.brighteyebeauty.co.uk
..............Laura Knight, Make Up Devon - www.makeupdevon.com facebook: Makeupdevon
.............
..............Can you recommend a good hairdresser?
..............Yes, we can recommend...
..............The Updo Girl – www.theupdogirl.com
..............Brigitte Fisher – www.brigittefisher.co.uk
..............Pinned to Perfection – www.pinnedtoperfection.co.uk
..............Changing Faces (hair & makeup) – www.changingfaces.net
..............Jessica Faye Bridal Hair – www.jessicafayebridalhair.co.uk
..............Shine Hair & Beauty, Ilfracombe – www.shinehairsalon.co.uk
..............Rachel Louise Hair & Beauty – www.rachel-louise.com
..............Hair by Hannah – t: 07736 299655 – www.hairbyhannah.net
.............
..............Can you recommend a good local baby sitter/child minder?
..............We can happily recommend...
..............Gilly Williams – www.gillyshelpinghands.co.uk
............ .Parent & Child Nannies – www.parentandchildnannies.co.uk

..............Can you recommend a good local dog sitter/day kennel?
..............Yes! We can recommend...
                 Pet Buddies -  www.yourpetsbestbuddy.co.uk

..............Do you provide table linen?
..............Our tables are 5ft round (seating up to 10 guests but 8 guests preferable), in a rustic timber plank style. They look great
..............without table cloths. We therefore don't provide table linen, however, you are of course welcome to supply your own...

..............Do you allow fireworks?
..............Sorry, no. Due to complaints from local residents we do not allow fireworks. Sparklers (outside only) are fine.

..............Do you allow paper lanterns?
..............Sorry, no. Due to almost causing the cliffs to catch fire on a previous occasion, we no longer allow them!!

..............Should we create a seating or table plan?
..............The most successful weddings don't have a seating plan that specifies seats but do have a table plan so that guests know which
..............table they can sit at. We set up tables inside, on the first floor, as we have fantastic views & no worries about the weather.
..............We have a maximum capacity of 12 tables of 10 on the first floor. If you have young children attending your wedding, don't forget
..............to include highchairs in table numbers - they take up the same space! View table layouts for 60-120 guests >>

..............How/where are the Gourmet BBQ Buffet & Desserts served?
..............We set up the Gourmet BBQ Buffet in our ground floor bar area (against the front interior railings of the building). We have always
..............done this and find it works well for guests to come down from the first floor, usually a table at a time, fill their plates & return
..............upstairs to enjoy the food at their table. If you have ordered desserts, these are then served directly to you at your table, once all
..............guests have finished the main meal. This is the best position to set up our Buffet tables due to space requirements and close
..............proximity to our basement kitchen for replenishment of food. The BBQ will be set up alongside the buffet tables in all but the most
..............inclement weather, in which case all food then has to be prepared in our kitchen.

..............Can we decorate tables?
..............We can put flowers or decorations on tables that you or your florist supplies. Sprinkling of foil is not allowed due to damage
..............to our machines. We have large bamboo lanterns available to hire (see - wedding extras >>).

..............What is provided by the venue for the tables?
..............Cutlery, wine glasses & water glasses are provided on the tables, along with any pre-ordered wine & table water.

..............Can we take left over food home with us?
..............Due to food hygeine regulations we are not allowed to let customers do this. This is NOT negotiable on the day!

..............Do we take presents home on the evening?
..............We cannot securely store your presents overnight, but we are happy to store the cake and any flowers/decorations left.

..............Useful measurements...
..............Thatched Gazebo (for bunting/flowers etc) : 9m circumference, 6 vertical posts in total, 1.5m between posts, posts 1.8m high.
..............Indoor Willow Arch : 2.2m high - 2 vertical posts of 1.6m high, 1.1m between posts with curve above each side of 0.9m length.
..............Outdoor Terrace - Area (Gazebo location) : approx. 10m x 10m
..............Outdoor Terrace - Perimeter Fence (for bunting etc) : 32m
..............Round Dining Tables : 5ft (approx. 1.5m) diameter
..............Registrar/Ceremony Square Table : 0.7m
..............Wedding Cake/Cake of Cheese Sideboard (venue ground floor): 2m (length) x 0.5m (depth)
..............Additional Sideboards (venue first floor): 1.35m (length) x 0.5m (depth) & 2m (length) x 0.5m (depth)

..............Smoking policy!
..............As per government legislation, smoking is not permitted indoors. We can designate undercover outdoor areas for any guests
..............who wish to smoke.

..............How about parking?
..............There is a car park at our entrance, however this is reserved for our accommodation guests only. Alternatively there is parking
..............on the public roads nearby. Many guests stay in nearby self catering houses or B&Bs and leave their cars there. We provide
..............a parking space for the Wedding Car & for the Registrar on the day itself.

..............Is it easy to get a taxi at the end of the evening?
..............Please don't assume Taxis will be available at the end of the night, it is very difficult trying to get hold of one in our area!
..............We recommend you stay within walking distance of our venue.

..............Unfortunately, we no longer offer our guest VW Shuttle Service but we can recommend an alternative local company,
..............bookable direct...
..............Tor Moor & Sea - www.tor-moor-sea.co.uk

..............Late payment policy?
..............Please be aware that we have a strict payment policy. Payments that are 2 weeks overdue will result in the cancellation of
..............your wedding. If you foresee any issues with due payments, please discuss with us in advance of it becoming a serious issue.

..............Are we able to change our wedding date/postpone our wedding? What is your policy?
..............• Within 1 month of booking - no problem to change wedding date.
..............• After 1 month of booking - treated as a wedding cancellation (see cancellation policy below...)
..............Please note: Any new wedding date booked with us would be charged at the current tariff for that date.

..............What is your wedding cancellation policy?
..............1. The £3500 booking and administration fee is strictly non-refundable in any circumstances.
..............2. Cancellations must be made in writing.
..............3. Cancellation time:
.................• Within 12 months of your Wedding date – 100% of current statement balance payable.
.................• Within 9 months of your Wedding date – as above plus £2000 cancellation fee.
................
..............Tunnels Beaches Limited is conscious of the difficulties that can arise for the Client in the event of cancellation. With that
..............in mind, it is a condition of your booking that you take out adequate Wedding Insurance to cover any unforseen eventualities.
..............Proof of insurance is required within 30 days of your initial booking. Please email a copy of your certificate and policy. Good
..............policies can be purchased from a variety of well known online retailers for around £100. Please be aware that wedding
..............insurance is only available up to 2yrs in advance of your wedding date. We still accept bookings further in advance of this but
..............you will need to arrange suitable cover at the earliest opportunity. Please note: Elopements don't require insurance as a condition
..............of booking, it is optional.

..............What is your accommodation cancellation policy?
..............1. All deposits are strictly non-refundable in any circumstances.
..............2. Cancellations must be made in writing.
..............3. Cancellation time:
.................• Within 12 months of your stay – 100% of booking value payable.
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